[Быстров]

As some of you know, my volvo has had a bit of a electrical issue, it was beyond my electrical skills so i decided to bring it to the dealer and let the "Pro's" handle the electrical diagnosis of my No spark issue...

i called up the dealer prior to loading my car on a dolly, and taking a ride. I bring the car to the dealer last night (on Mason avenue in Daytona), leave it over night as the service manager has asked of me to do. i show up this morning to discus the issue of the said vehicle, the manager has not yet had the chance to come and look at the car so he went out with me, he tells me in this sluggish manner to pop the hood, so i do as he has asked. as i explain to him that i have no spark and one plug has been taken out of the 5th cylinder still plugged in to the wire to check for spark, he says to me, "No i cant take this car, I cant work on other peoples mistakes and their half ALL GLORY TO THE HYPNOTOAD'ed attempts to fix their cars, i dont want your business,im a service manager here, and i am also a partial owner of this family business and you are going to have to take your car elsewhere, get it off my parking lot" all the time he was saying this he had this smirk and belittling smile.

i understand that some places may not like to work with cars that had exposed wires everywhere, and not knowing where to start, but i only had a missing spark plug and a terminal disconnected off the battery. there was no excuse for that kind of tone.

needless to say i was content with the 105$ per hour charge for service, but after dealing with this A-hole (excuse my lack of a better word) this is not a place i would ever want any of my vehicles even looked at knowing that their customer service rapport building is so poor. I would not recommend this dealer to anyone.

[Bah]

=0

And this is a dealership? Maybe report them to Volvo HQ =x
Sounds like Osteen almost..