Anonymous Rating: 6 Comments: .........My experience with these guys was that their mechanical work was always competent, but their customer service could be best characterized as "needs improvement."
Anonymous Rating: 2 Comments:They sell you a car. It turns out to be a "problem" car and they don't care. The two VPs (brothers) play "good cop, bad cop".
Anonymous Rating: 1 Comments: Rated "1" becasue I can't rate it "0". Just paid almost $300 to straighten out a mess left by this dealer's service dapartment. The engine had to be partially disassembled to fix an oil leak. There was absolutley no attention to detail during reassembly. Hose clamps and other connections were left loose. The serpentine belt was put back on although it was dried out and cracked in several places. I will never patronize this dealership again.
Arizona - Tucson - Broadway Volvo
Started by Che'_Moderator, Feb 08 2005 10:31 PM
2 replies to this topic
#1
Che'_Moderator
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Monkey Master
#2
Big Will
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- Supporting Member
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- 2367 posts
Level 3 Member
Posted 12 September 2010 - 04:01 PM
I had a really good experience here this summer. They were very courteous and gave me a loaner car for the day. I would highly recommend them and several of the techs commented on the mods I have on the wagon in a very positive way.
I was also very glad that they didn't try to push anything extra on me though they were thorough and found that my battery cables needed to be re-soldered and my serpentine belt was original so they changed that.
I was also very glad that they didn't try to push anything extra on me though they were thorough and found that my battery cables needed to be re-soldered and my serpentine belt was original so they changed that.
B Mac: "Guess what? Remember my new heater core?"
Me: "Yea."
B Mac: "It smells like dead rat again."
98 V70 AWD Manual: Wothrline ECU, angled 15G turbo, White injectors, EST Intake, R Manifold, TME Downpipe, TME Exhaust, IPD Swaybars + HD endlinks, Volvo Strut Brace, Öhlins Roadholding Suspension + Springs, 302mm Front Rotors and Vented R Rears, SS Brake lines, E-spec C70 Jewels.
2000 V70 XC SE Manual: SOLD
Me: "Yea."
B Mac: "It smells like dead rat again."
98 V70 AWD Manual: Wothrline ECU, angled 15G turbo, White injectors, EST Intake, R Manifold, TME Downpipe, TME Exhaust, IPD Swaybars + HD endlinks, Volvo Strut Brace, Öhlins Roadholding Suspension + Springs, 302mm Front Rotors and Vented R Rears, SS Brake lines, E-spec C70 Jewels.
2000 V70 XC SE Manual: SOLD
#3
FIORE
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- 767 posts
four score and seven years ago
Posted 18 September 2010 - 03:19 PM
i used to work for them when i first got into the volvo scene. I bought my 850 from them as well. They were really great people to work for. i cant say if its gotten any worse since i left damn near 10 years ago but they were always a class act in my book.
