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South Carolina - Charleston - Rick Hendrick Import

Started by jross, Feb 09 2005 01:31 AM

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3 replies to this topic

#1 jross

Mad Scientist

Moderator
3,729 posts

Posted 09 February 2005 - 01:31 AM

Casey Bearsch
Rating: 9
Comments: The Service Department treats Volvo owners very well. Mark Crank is one of the best Mechanic's that I have had during my tenor with my Volvo C70

http://volvospeed.co..._47892.jpg[/img

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#2 Perplexed

Newbie

Members
3 posts

Posted 08 January 2006 - 09:25 PM

Couldn't recommend these guys...period. Parts prices are marked up way too hi. Also had several bad experiences with service. Ex: got a front end alignment due to it pulling to the right. Charged the $80 and it still pulled to the right. Took it back twice and was told that the Michelins were bad. But, when I took it to a tire shop with my 9/32nds treaded Michelins, the tire rep asked the alignment tech to test drive it. He drove it and then put it up on a rack and discovered that the ball joint was bad. Needless to say, I went to an indy to have the ball joint done, then returned to the RH to have them redo the alignment. They didn't waive the charge for another $75... IMO a GOOD shop will inspect the suspension and steering before trying to align.

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#3 jabob89

Level 1 Member

Members
21 posts

Posted 23 March 2006 - 04:17 AM

QUOTE(Perplexed @ Jan 8 2006, 04:25 PM)

Couldn't recommend these guys...period. Parts prices are marked up way too hi. Also had several bad experiences with service. Ex: got a front end alignment due to it pulling to the right. Charged the $80 and it still pulled to the right. Took it back twice and was told that the Michelins were bad. But, when I took it to a tire shop with my 9/32nds treaded Michelins, the tire rep asked the alignment tech to test drive it. He drove it and then put it up on a rack and discovered that the ball joint was bad. Needless to say, I went to an indy to have the ball joint done, then returned to the RH to have them redo the alignment. They didn't waive the charge for another $75... IMO a GOOD shop will inspect the suspension and steering before trying to align.

I agree, RH is way too pricey. I have had excellent service with Viking Motors.
I have an S70 and 850, and they are very helpful with both. Volvos are expensive to maintain, I knew that going in. Mike and Scott in Viking service are great and can help with any outside interests also, ie; window tinting and stereos.

Two thumbs up for these guys!!