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[jross]

Anonymous
Rating: 3
Comments: Somewhat incompetent! They sold us what they thought was a '95 but turned out to be a '96 and did not discover this fact until they went to title the car. The sales people did not know the simple differences between models and standard equipment, cars were deceivingly mis-labelled such as our car. The dealership did not follow through with what they promised -- e.g. when bringing the car in for service and after being promised a loaner, they had no record of the promise in the service department.

Anonymous
Rating: 2
Comments: Went there 2x looking for a used Volvo. Took a few for test drives, cars were dirty, didn't run will, sales person said only if I put down a deposit they would take fix it. Needless to say, never purchased a car there. Used their service 2x - both times I was double charged for some items, both times they didn't want to refund the overcharge, but instead offered a "service credit". Took some yelling & screaming to get my money. Parts department is OK, the guy running it seems to know his stuff, so I will buy parts there, but never a car, nor will I ever use the service department.