25 replies to this topic

[Big Will]

I realize that this is technically Volvo of Richardson but it's their internet parts store:

Service is very friendly and accomadating. Their prices on Genuine Volvo parts are as low as I've found for new stuff and they ship extremely promptly (overnight).

Again, a pleasure to deal with.
Good experiences thus far.
--Will

[s40euro]

I didnot have chance to purchase from them due to high international cargo rates but everytime when I asked a question they have answered in very short time

[Gaff]

I realize that this is technically Volvo of Richardson but it's their internet parts store:

Service is very friendly and accomadating. Their prices on Genuine Volvo parts are as low as I've found for new stuff and they ship extremely promptly (overnight).

Again, a pleasure to deal with.
Good experiences thus far.
--Will

+1, and free ground shipping for purchases over $50 to boot.

Be sure to ask for the VS discount - around 5% I think.

[galion]

This guys are great.
Ive bought quite a few original parts from them at better prices than Groton. I have learn the hard way to stick just with originals. (mounts, filters. pads, .....etc)

[S70driver2]

you better believe they kick butt!!! thats where my mom and i got her new s40 T5 and where the people before us got my car (s70) they are really nice in person and are very helpfull. but they can be a bit on the pricey side when repairs come around.

[Steve B]

I realize that this is technically Volvo of Richardson but it's their internet parts store:

Service is very friendly and accomadating. Their prices on Genuine Volvo parts are as low as I've found for new stuff and they ship extremely promptly (overnight).

Again, a pleasure to deal with.
Good experiences thus far.
--Will

Same, same, I just bot some body parts for a 97 965, they got here (PacNW) in 2 days. They were missing the clips that I was told to add in the comments section of the order but the price was right. $160 vs $240 for my local dealer. No brainer. I know there's gonna be more biz headed toward Richardson TX from here.

[BtownVolvo]

Damn i love this company. Yes i live like around 30 miles away...but still.

I ordered this Nov 2 at 12am and i had it on my doorstep the NEXT DAY.

Balls cheap and friendly service every time so far! Did i mention that i love this company?

[Plan_B]

Damn i love this company. Yes i live like around 30 miles away...but still.

I ordered this Nov 2 at 12am and i had it on my doorstep the NEXT DAY.

Balls cheap and friendly service every time so far! Did i mention that i love this company?

You mean you had to pay for a part, is your daddy mad at you

[BtownVolvo]

-->

You mean you had to pay for a part, is your daddy mad at you [/quote]

Wasn't for me...but thanks ass

Reid | 1998 V70 T5


T5power, on , said:

loggygagging

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[Plan_B]

Buahahahahaha!!........ass, that's pretty funny, sexy.

Edited by Plan B, 04 November 2006 - 04:05 PM.

[WhiteT5]

Damn i love this company. Yes i live like around 30 miles away...but still.

I ordered this Nov 2 at 12am and i had it on my doorstep the NEXT DAY.

Balls cheap and friendly service every time so far! Did i mention that i love this company?

Damn, you shoulda just driven over. I'm like 10 minutes from this place.

--><div class='quotetop'>QUOTE(Plan B @ Nov 4 2006, 12:33 AM) </div><div class='quotemain'><!--quotec-->You mean you had to pay for a part, is your daddy mad at you

Wasn't for me...but thanks ass

Whhaa? 850 corners? Why?

[01S80T6]

Anybody knows what's going on with their site? It's been down for the past two days and I tried calling their 800 number a few times today and it's busy? I have an order of about $200 made recently and haven't got a shipment confirmation via email. Obviously I can't log in to there website. I get a page cannot be displayed. I even tried from my work computer still no go.

[PharmD]

Anybody knows what's going on with their site? It's been down for the past two days and I tried calling their 800 number a few times today and it's busy? I have an order of about $200 made recently and haven't got a shipment confirmation via email. Obviously I can't log in to there website. I get a page cannot be displayed. I even tried from my work computer still no go.

I just tried and it's working fine.

[01S80T6]

Wow these guys are awesome! I received a reply a day later and they told me one of the parts was not in stock although the website stated it was. I received a DHL tracking number for the in stock items and was told I was to receive a FedEx tracking number for the out of stock item(s) as soon as they came in. I received the FedEx shipment, overnight, the next day without even getting my tracking number as promised the next day! WOOT!

Their website was down and as a apology for the inconvenience, they emailed me this:



Greetings!
Please accept our apologies for recent interruptions in service. We are offering a Special Offer to our Customers in appreciation of your patience.

Technical Issues
We apologize for any problems caused by our recent technical difficulties. We made a server change and our domain registrar had technical difficulties changing to the new server. We also had phone issues due to a State Wide fiber optic cable issue. Everything is working correctly now, so please try us again.

Appreciation
To show our appreciation for your patience we are offering a special savings for the month of September. Purchase Genuine Volvo Accessories from us that have a Volvo rebate, and we will double the rebate up to $50.00. Please use coupon code below in step two of checkout. We will discount your order when placed and notify you of your savings.


Click here for a list of Accessories and Rebate Details.

Thank you for your patience and understanding. We appreciate all of our customers and our newsletter subscribers are very special to us.
Sincerely,


L.T. Taylor
MySwedishParts.com







I highly recommend them. Quck reply to my email questions from their website and they provide real answers not just canned responses. Great customer service.

[BtownVolvo]

Ordered some more stuff...i got the product before they could even send me the email with the tracking number

[Big Will]

Just a heads-up: I have ordered a ton of parts over the years from them and I have always been very impressed with their service on the phone and their prices. Well, at least according to their website they have just raised their prices on parts dramatically. They no longer show you what the list price is relative to their price on the website.

It looks as if they are now charging straight list for parts. I have emailed them to inquire about this change and await their response. Will post with more information when I get it.

Edit: They emailed me back regarding my concern about the price increase. Apparently Volvo has increased prices on many parts by 10% and so Myswedishparts has done so accordingly to keep up.

Great folks to deal with as always...I only wish that the website still showed the List price vs. their price for comparison.

Edited by Big Will, 01 January 2008 - 06:03 AM.

[DonutsDemise]

Just a heads-up: I have ordered a ton of parts over the years from them and I have always been very impressed with their service on the phone and their prices. Well, at least according to their website they have just raised their prices on parts dramatically. They no longer show you what the list price is relative to their price on the website.

It is possible to check list prices on Park Place Volvo's internet store, www.volvoautopartsonline.com, which is really similar to this site. I found the prices to be about $10 lower on myswedishparts.com on average for what I looked at.

Anyway, I was comparison shopping between the two because I had used www.volvoautopartsonline.com twice for stupid parts like a radiator drain cock. The shipping took like 8 days because I chose ground and it's in Texas and I am on the east coast. That being said, I went with myswedishparts.com due to the lower price and cheaper shipping too! I ordered on Sunday, chose ground shipping, messed up my credit card number so it didn't ship until Tuesday, and I still got it in TWO DAYS!!! They shipped via DHL and it was at my door today! I was so pleased. Good customer service when I called to iron out my payment mistake. The only criticism I guess is that it didn't tell me right away that I messed up when I entered my credit card number. Oh well. Can't complain with ground shipping that takes two days!

[volvie!]

Previously, we have placed orders with myswedishparts.com and had wonderful experiences.

In our first order from them, the rear window sun shade we ordered arrived broken and unusable. The company quickly shipped out a replacement with no problems what-so-ever. Good so far.

Over the years we have ordered other miscellaneous things from them, usually small orders, with no issues.

Most recently, we placed a larger order for a group of items and had no direct problems with the order. But, we did have a related problem of identity theft. Shortly after this order, we received a call from our credit card company informing us that someone was making unusual purchases in Texas (at the time, this was the only order we had on the credit card so the trail was not hard to follow)... We contacted the customer service department to let them know, but nothing was done and we have not ordered anything from them since.

So, fair warning-- make sure you check your credit history reports and watch your credit card statements when ordering from this company...

[Big Will]

Wow! That's quite something if this is the case. They are not just a parts supply warehouse but an actual Volvo Dealership - Volvo of Richardson, so that's even worse if someone stole credit card information at a Volvo Dealer.