wow, i mean i really cannot believe all of this, its amazing. with a company that is one of the largest and most noticable volvo tuners, this is sad, and angry to see. i have heard of some people getting tuner cars back from the business in not that great of shape, but when they were confronted about it, the company had no problem taking care of it for free. i hope that matt will in the end get a great car, and hopefully evolve does not have to touch it anymore. i dont know about you, but if a company screwed me over this much, i would take everything off of it that sshowed that it was tuned by evolve, IMHO. i hope that this issue is a eye awakening moment for that other volvo tuning company that has some of the same problems, and that someday we will have an actual variety in choosing what tuners we use as oppose to being force by bad customer service. spence