Yeah apparently its in their terms 4 service calls a year I was shocked. And they determine service as any of their services not just towing.
I tried, I may give it another go this week and see if I can get a hold of someone else, I get that i've definitely gotten my money out of the top teir of their offerings but now im dailying a new vehicle so they're going to make it back on me over the next few years. It's the peace of mind that im losing more than the service now.
Honestly how is AARP? They allow "under age" members as well and ive been tempted a few times lol.
I'm actually finding it more common than I realized, even the owner of my company apparently got dropped by them for the same reason because he had to have his Jeep towed a few times last year.
He now has Better World Club.