fitsofrage99 Posted July 7, 2011 Report Share Posted July 7, 2011 I ordered a knock sensor, ended up not needing it, opened it but immediately repackaged it and shipped it as they said it was clear for a return as I didn't install it. I call up a month later not having received the funds for my return and they say it was installed and can't accept it for a return. what a pain. If you want to order through them, they have great prices and whatnot and I would probably order through them again but I will be wary of the less than exceptional customer service and I figured I would give you guys a heads up. Link to comment Share on other sites More sharing options...
Pops Racer Posted July 17, 2011 Report Share Posted July 17, 2011 Ive bought tons of parts from them. prices and availability are excellent. You've gotta be a prick. Threaten to take your business else wear. Ask for supervisors. I don't take no for an answer if Im in a reasonable position, which you were. I have a set of Killen springs I bought from FCP, over 7 months ago, and they wouldn't take them for return not even with restocking fee, just to provide perspective. My screw up for being lazy, but the straps are still on the box, and I have my paperwork in order. Go figure. But I don't buy much from them, sales tax kills any deal on shipping they provide. Link to comment Share on other sites More sharing options...
fitsofrage99 Posted July 19, 2011 Author Report Share Posted July 19, 2011 I guess I'm just too nice. they sent it back with the box all folded up in a small @ss usps box, too. I feel like I've been manhandled lol Link to comment Share on other sites More sharing options...
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