Che'_Moderator Posted February 8, 2005 Report Share Posted February 8, 2005 Anonymous Rating: 10 Comments: They stand behind every car they sell. They don't "sell" you a car; they merge you with a car. Customer serivce is no hassle, very casual. They know how to treat the customer right. The service department is very compentent, reliable, and great. The car is done when they say it is done. The repairs are done right, and the problem is solved. Plus there's free carwashes to the customers.M.Sullivan Rating: 1 Comments: This dealer stands behind what they sell until the warranty expires, then they run for cover. They were very helpful when Volvo paid for everything, after that they treated me like a criminal. I was a Volvo customer for life until now; I will never give them the pleasure again. Link to comment Share on other sites More sharing options...
BeachRat Posted February 11, 2005 Report Share Posted February 11, 2005 I've not purchased a car nor had work done by these guys, but they're good for all the little bits you can't find anywhere else. Their parts guys know their stuff and get me what I need fast. Link to comment Share on other sites More sharing options...
kenhoeve Posted February 18, 2005 Report Share Posted February 18, 2005 These guys attempted to sell me a car they knew was wrecked. They are thieves and liars. The sales manager even defrauded my banker. That alone was a felony. How bad can it get? Not much worse than these guys. Link to comment Share on other sites More sharing options...
A pimp named Slickback Posted February 18, 2005 Report Share Posted February 18, 2005 I worked there, and believe me, they suck. Link to comment Share on other sites More sharing options...
BeachRat Posted April 10, 2006 Report Share Posted April 10, 2006 Took my car there for the heatshield/fuel tank recall. The dolt they hired as a technician left my hood half-open, why he tried to open it for fixing the fuel tank, I have NO idea. Do not take your car here for service.Parts counter is still courteous and helpful, however. Link to comment Share on other sites More sharing options...
Cook Me Eggs Bitch Posted April 30, 2007 Report Share Posted April 30, 2007 From 1983 to 1998 my Mom bought 4 cars from them. They then charged her $330 for a battery installed. She did every bit of service with them...even tires. When i found this out I had a heart attack...so I went back thru her records...to say I was stunned was an under statement. Her lease was up so I negotiated her new deal for a what I thought would be her 5th car from them. It was cheaper to buy her a New E-class Mercedes Benz. I feel they took advantage of what at the time was a 70 year old woman...She would bring the service people cookies every time she came in.They suck. Link to comment Share on other sites More sharing options...
Volvo Virgin Posted April 30, 2007 Report Share Posted April 30, 2007 In all my travels I have never found a dealer that consistently provides good,honest,loyal service like it truly appreciates your business. Whenever the general,sales or service manager,or service underwriter,changes.......so does the department or corporate attitude it seems. And owners remind me of politicians in that they might start out with the best of intentions but they eventually always get sucked into the crooked car dealer mentality.I can only assume that dealership-loyal,brand-specific,repeat customers aren't as profitable as bamboozling the walk-ins and dont-know-any-betters. Link to comment Share on other sites More sharing options...
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