thewhiteguy1 Posted December 14, 2013 Report Share Posted December 14, 2013 Link to comment Share on other sites More sharing options...
VOLVO O.G. Posted December 14, 2013 Report Share Posted December 14, 2013 Since my post count needs a little wasegate adjustment......... Behold the Turbo Encapsulator Link to comment Share on other sites More sharing options...
z31jaime Posted December 14, 2013 Report Share Posted December 14, 2013 I'm not here to bash anybody at all, but doesn't a manual tune differ from an auto tune? Wouldn't a manual tune run odd / incorrect on an automatic car? I am just genuinely curious. yes it would. But i dont have any other Auto T5 guys around me that can test it....I have to "take Luckys, word" if I ship it back. Alan has another Auto wagon but didn't want to run it because of how lean it was. But regardless if it was a manual tune or not it still ran lean. High 13's that's why it wasn't tested on another car. Exactly.... so I'm stuck at this point. Can't test on any other cars, won't run right in my car, and I refuse to Pay Lucky more money. Link to comment Share on other sites More sharing options...
Piston Slapper Posted December 14, 2013 Report Share Posted December 14, 2013 Exactly.... so I'm stuck at this point. Can't test on any other cars, won't run right in my car, and I refuse to Pay Lucky more money. Charge back time. Aww, that's nice. Did you write that or did Michele? Considering that it redlined my bullsh!t-O-meter, probably Michele. Link to comment Share on other sites More sharing options...
Che'_Moderator Posted December 14, 2013 Report Share Posted December 14, 2013 I think I am actually with Robert on this one. If you send it back and it turned out it is fine and he wastes time to confirm what he is already telling you, why would you not be charged? Link to comment Share on other sites More sharing options...
Dick Dastardly Posted December 14, 2013 Report Share Posted December 14, 2013 I think I am actually with Robert on this one. If you send it back and it turned out it is fine and he wastes time to confirm what he is already telling you, why would you not be charged? That's common in a lot of diagnostic type situations.. And I often agree. The problem is, in a mail order situation like this, how do YOU (the customer) know whether it was wrongly tuned or not? It's all on the one doing the diagnostics to be honest. Link to comment Share on other sites More sharing options...
Che'_Moderator Posted December 14, 2013 Report Share Posted December 14, 2013 Have it tested by a third party. Fact of the matter is though as far as a custom tune goes, if it works in any car, it is technically working. Might be a crap tune, not saying it is, but it has been confirmed to work. Link to comment Share on other sites More sharing options...
Dick Dastardly Posted December 14, 2013 Report Share Posted December 14, 2013 Having a 3rd party test it is fine. But the post was about sending it to Robert to have him warranty it and if HE determines it's no good then he'll honor it and if he determines it's fine, he'll charge a diagnostic fee. Which is fine if your standing there at his bench or there are verifiable maps shown.. Link to comment Share on other sites More sharing options...
Piston Slapper Posted December 14, 2013 Report Share Posted December 14, 2013 I think I am actually with Robert on this one. If you send it back and it turned out it is fine and he wastes time to confirm what he is already telling you, why would you not be charged? How is he going to do that exactly is he going to confirm anything? Does he have a massive garage with a clone of everyone's car to test things in? No. Does plugging it into a computer and comparing the flawedtune.bin on the ECU to the copy he saved when he made flawedtune.bin tell him anything about whether or not the "tune" works properly in an actual vehicle? No. Not to mention that making up secret policies that add additional costs seems to have become his (or more like his wife's) specialty. Link to comment Share on other sites More sharing options...
gdizzle Posted December 14, 2013 Report Share Posted December 14, 2013 Since my post count needs a little wasegate adjustment......... Behold the Turbo Encapsulator So awesome. Link to comment Share on other sites More sharing options...
Burn-E Posted December 14, 2013 Report Share Posted December 14, 2013 Since my post count needs a little wasegate adjustment......... Behold the Turbo Encabulator I nominate Scott for post of the year! :lol: Link to comment Share on other sites More sharing options...
jschaefer7406 Posted December 14, 2013 Report Share Posted December 14, 2013 How is he going to do that exactly is he going to confirm anything? Does he have a massive garage with a clone of everyone's car to test things in? No. Does plugging it into a computer and comparing the flawedtune.bin on the ECU to the copy he saved when he made flawedtune.bin tell him anything about whether or not the "tune" works properly in an actual vehicle? No. Very well said. Even if it COULD be proven, it's his word against yours and you, unfortunately, are always going to lose. Kind of like the ECU with "bad TCV drivers" that was "replaced", but came back with the same SAS delete diode soldered inside. Hmmm... Joe Link to comment Share on other sites More sharing options...
mattsk8 Posted December 14, 2013 Report Share Posted December 14, 2013 Since my post count needs a little wasegate adjustment......... Behold the Turbo Encapsulator Wait, can you start over and slow that down a little... Link to comment Share on other sites More sharing options...
Piston Slapper Posted December 14, 2013 Report Share Posted December 14, 2013 "bad TCV drivers" I laughed so hard at that one... what is it, Windows ME 4.4? Next his response to boost spiking will be "Have you restarted it?" But seriously, lying straight to your customer's faces about replacing hardware when you clearly just redid your own bad tuning is completely unacceptable. Lucky's policy seems to be everything is wrong except his "tune", which is always perfect and smell like roses just like his farts. Link to comment Share on other sites More sharing options...
mattsk8 Posted December 14, 2013 Report Share Posted December 14, 2013 Having a 3rd party test it is fine. But the post was about sending it to Robert to have him warranty it and if HE determines it's no good then he'll honor it and if he determines it's fine, he'll charge a diagnostic fee. Which is fine if your standing there at his bench or there are verifiable maps shown.. In a situation like this I'd actually agree to the $75/hour, but w/ conditions. I would totally be OK w/ him charging $75/hour to test the ECU if it indeed tested fine (I would want proof though). But in all fairness, I would also like to charge him $75/hour if the ECU test bad for any work I did pulling the ECU and testing whatever I tested simply to come to the conclusion that the ECU is the culprit. Then, from there I'd also charge a rental car fee because I'd need something to drive while this was all going down. Sounds like an agreeable compromise to me. Link to comment Share on other sites More sharing options...
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