flyfishing3 Posted August 19, 2014 Report Share Posted August 19, 2014 Ok, first off, anybody helping, please assume i know nothing and have 0 computer skills. i'm attempting to sell an old IPHONE to Gazelle. if i unlock, i get an extra 30 bucks. Unlocking seems easy enough, but here's my problem. Its an old phone that i don't have a sim card in. I let the kids use it for games off WIFI etc. To do it through ATT they want the Cell number, that number is now on a different working phone. If they unlock that number, the good phone might not work or it may become a shit show. So how do i unlock a working phone, but no sim card? Link to comment Share on other sites More sharing options...
thewhiteguy1 Posted August 19, 2014 Report Share Posted August 19, 2014 Which iPhone/iOS is it? Link to comment Share on other sites More sharing options...
flyfishing3 Posted August 19, 2014 Author Report Share Posted August 19, 2014 its a 4s 32 gb how do i check what IOS its on. i believe its not running newest, but it's been updated to 7 for sure. Link to comment Share on other sites More sharing options...
BtownVolvo Posted August 19, 2014 Report Share Posted August 19, 2014 All you need is this, Mike. Assuming you actually have fulfilled the 2 year contract with it: https://www.att.com/deviceunlock/client/en_US/ Don't worry about the cell #, it's the IMEI you need. You can find it by opening the dialer and dialing *#06# (don't forget the star) or opening Settings>General>About. Got an email from mine about 15 min after I submitted it. Link to comment Share on other sites More sharing options...
thewhiteguy1 Posted August 19, 2014 Report Share Posted August 19, 2014 oh my word thank you reid Link to comment Share on other sites More sharing options...
flyfishing3 Posted August 19, 2014 Author Report Share Posted August 19, 2014 yeah, REEEEEIIIIIIIIIDDDDDD is my att hook up. Link to comment Share on other sites More sharing options...
flyfishing3 Posted August 19, 2014 Author Report Share Posted August 19, 2014 see here is what i was afraid of. Thank you for contacting AT&T Customer Care about unlocking your AT&T Mobile device. We cannot complete your request for the following reason: The information provided does not match the information on the account. If you have questions, please review the AT&T Mobile Device Unlock eligibility requirements by going to this link, att.com/deviceunlock. Thank you for your business. For other questions about our AT&T wireless service or Mobile devices, please visit att.com. I"m sure the problem is the phone number doesn't match the MEI #. damn it. Link to comment Share on other sites More sharing options...
BtownVolvo Posted August 19, 2014 Report Share Posted August 19, 2014 see here is what i was afraid of. Thank you for contacting AT&T Customer Care about unlocking your AT&T Mobile device. We cannot complete your request for the following reason: The information provided does not match the information on the account. If you have questions, please review the AT&T Mobile Device Unlock eligibility requirements by going to this link, att.com/deviceunlock. Thank you for your business. For other questions about our AT&T wireless service or Mobile devices, please visit att.com. I"m sure the problem is the phone number doesn't match the MEI #. damn it. It shouldn't matter. At least I can't see why it would. Phone number should only be used to locate your account, since you can swap SIM's to any device you want. IMEI is the one true thing that white lists the phone. The phone was, at one point, tied to your account right? Link to comment Share on other sites More sharing options...
flyfishing3 Posted August 19, 2014 Author Report Share Posted August 19, 2014 oh yeah, i've had the phone since the day 4s first came out so clearly its years old. the phone was originally registered to my number, than took sim out to play. Then get a sim and put onto wives family plan for son with NEW phone number. i entered his number with MEI Link to comment Share on other sites More sharing options...
MattyXXL Posted August 19, 2014 Report Share Posted August 19, 2014 The problem isnt that the IMEI isnt associated with a number. its that its no longer on the account You can call them and tell them your daughter will be traveling with school for the semester and they need the phone unlocked so they can use different sim's in different countries that the school will be providing. They usually add the IMEI to your account and unlock it...... But and this is a big but, Ive only done this with our corporate AIG att acount and have never done a personal account as I dumped ATT 5 years ago Link to comment Share on other sites More sharing options...
flyfishing3 Posted August 19, 2014 Author Report Share Posted August 19, 2014 if i go to a store can they handle this? Link to comment Share on other sites More sharing options...
MattyXXL Posted August 19, 2014 Report Share Posted August 19, 2014 They might..... Id say 50/50 Tell them you dont want her to take her new phone, you want her to take your old phone that you purchased from them Link to comment Share on other sites More sharing options...
flyfishing3 Posted August 19, 2014 Author Report Share Posted August 19, 2014 what if i told them i planned to sell on Gazelle, you think they'd have a beef with that? i don't feel like getting a whole bunch of lies going lol. Link to comment Share on other sites More sharing options...
MattyXXL Posted August 19, 2014 Report Share Posted August 19, 2014 Yeah they wont unlock it I guess the question you should ask yourself is.... Is the $30 worth my time, gas, morality? Link to comment Share on other sites More sharing options...
flyfishing3 Posted August 19, 2014 Author Report Share Posted August 19, 2014 damn it. Link to comment Share on other sites More sharing options...
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