DonutsDemise Posted April 28, 2009 Report Posted April 28, 2009 The new FCPGroton is really coming through on good customer service! I had some parts go bad prematurely and they are giving me a credit equal to what they were worth new 6 months ago. Thanks Scott!-Jake
Oreo931 Posted April 28, 2009 Report Posted April 28, 2009 Placed an order with Scott on Thursday last week for a rebuilt caliper. Got to my house on Friday! Thanks so much!! Great service :)
TurboS60 Posted June 16, 2009 Report Posted June 16, 2009 I have had nothing but positive experiences dealing with FCP. The service is always top notch, the shipping is always quick, and the prices are usually the best. Keep it up.
laird Posted December 4, 2009 Report Posted December 4, 2009 Thanks FCP for the Cybershot week. I had just purchased another car, a 98 S70 GLT that needed some engine work done. I loaded up on parts for the rebuild and some other needed parts as well. Saved a bucket of cash. Just an atta-boy for you.
Chilled man Posted March 8, 2010 Report Posted March 8, 2010 Ordered Ecode Lenses after I finally figured out what I wanted and the second they shipped I had a email with T# and such . As always AWSOME :tup: :tup:
--Aaron-- Posted March 10, 2010 Report Posted March 10, 2010 Talk about availability..... I was exchanging emails with FCP a few Saturday nights ago around 11PM while at a local bar, they gave me my quote, took my payment and confirmed payment was received before the night was over......pretty impressive if you ask me. I had tracking the next business day and my struts the following!!! I don't know of any other companies that would be doing business on their personal time.......way to go guys and thanks alot! On top of that, every experience I've had with FCP has been outstanding.
JordanW Posted April 9, 2010 Report Posted April 9, 2010 Just did a warranty exchange on some parts. It was a fast, easy, and seemless transaction. FCP covered shipping for the replacement parts. Always a rewarding and pleasant transaction! Keep it up FCP!!! Thank you!
FCP Euro Posted April 25, 2010 Report Posted April 25, 2010 Talk about availability..... I was exchanging emails with FCP a few Saturday nights ago around 11PM while at a local bar, they gave me my quote, took my payment and confirmed payment was received before the night was over......pretty impressive if you ask me. I had tracking the next business day and my struts the following!!! I don't know of any other companies that would be doing business on their personal time.......way to go guys and thanks alot! On top of that, every experience I've had with FCP has been outstanding. Thanks Aaron. Glad someone noticed!
--Aaron-- Posted July 8, 2010 Report Posted July 8, 2010 I have to visit this thread again and probably will as well every time we do business. So it was time for 302's up front.......... I put together my order for the brackets, ATE Premium One rotors, Mintex pads and 6 new strut mount locknuts. My strut mounts are Genuine, new units and I have recently purchased a really nice looking strut brace. I meant to make the locknuts shiny when I installed the mounts but procrastinated. Once all is together it should look pretty spiffy! After I put my order together the site would not let me check out so I think, no big deal, I'll give them a call. I reached a salesman very fast, gave him a list of P/N's and quantities, gave my FCP account info., gave my payment info., said thanks and it's been a pleasure and that was that. It did not take more than 5 minutes, which is extremely convenient for a tired night shifter. I then receive my invoice and full ship confirmation and the very next day (now), the package arrives on my door step. Are you kidding me? Less than 24 hrs. and the items get delivered??? Excellent company all around is all I have to say, it's hard to say this most of the time about other companies but it is a pleasure dealing with FCP each and every time. Please be sure to thank Ellison again for me. Keep on rockin'!
black98t5 Posted June 18, 2011 Report Posted June 18, 2011 got some aftermarket oil cooler lines from fcp, not their fault but the line fitting on the upper line was .007" larger then the oem one i pulled off, needless to say there is no way it is going to fit without taking it to a lathe.
Vagabond Posted June 19, 2011 Report Posted June 19, 2011 The only reason my $200 wagon runs is because of FCP Groton. When ever I need a part I call it in, they hold it for me and I go pick it up. Can't get better than that.
Moosepower1 Posted June 21, 2011 Report Posted June 21, 2011 My 850 turbo is coming back to life thanx to FCP there great :)
GltGreco Posted June 21, 2011 Report Posted June 21, 2011 we just did a big order with fcp for my moms xc70, gave us amazing pricing, but did send us one wrong part....of course they took care of it right away and gave us even MORE money off. Always pleased with fcp, keep it up. on a side note....i have a mean tan line from ur little wristband things.......
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