Sharma Posted January 20, 2006 Report Share Posted January 20, 2006 I purchased a upper engine bushing from VMW a while back. It took forever to receive my order (no communication either despite my trying), and it fit in loosely rendering it completely useless. I ended up throwing it away because I didn't think the $20 bucks was worth the hassal of trying to deal with them again.Just to give an abstract of my experience. Link to comment Share on other sites More sharing options...
Nebor Posted January 20, 2006 Report Share Posted January 20, 2006 This thread is a cluster monkey.Leaves me dissappointed in several people. Link to comment Share on other sites More sharing options...
gdizzle Posted January 20, 2006 Report Share Posted January 20, 2006 This thread is a cluster monkey.Leaves me dissappointed in several people.sorry to dissapoint. ...and to add more fuel to the fire...WEEEEEEEEEEEEEEEehttp://volvospeed.com/vs_forum/index.php?showtopic=37714 Link to comment Share on other sites More sharing options...
Jeph430 Posted January 20, 2006 Report Share Posted January 20, 2006 So my intercooler hoses need replaced, and I was thinking why not go with a RIP since I'm gonna be spending the $ anyway...but maybe not? What do y'all think I should do? Link to comment Share on other sites More sharing options...
gdizzle Posted January 20, 2006 Report Share Posted January 20, 2006 So my IC hoses need replaced, and I was thinking why not go with a RIP since I'm gonna be spending the $ anyway...but maybe not? What do y'all think I should do?samco ;) Link to comment Share on other sites More sharing options...
Nebor Posted January 20, 2006 Report Share Posted January 20, 2006 sorry to dissapoint.Honestly I expected a better response from Terry. Link to comment Share on other sites More sharing options...
gdizzle Posted January 20, 2006 Report Share Posted January 20, 2006 Honestly I expected a better response from Terry.I don't know why... Link to comment Share on other sites More sharing options...
Terry@VMS Posted January 21, 2006 Report Share Posted January 21, 2006 I don't know why...People have a right to there opinions.Nothing that i can do about that. Link to comment Share on other sites More sharing options...
Nebor Posted January 21, 2006 Report Share Posted January 21, 2006 sorry to dissapoint. ...and to add more fuel to the fire...WEEEEEEEEEEEEEEEehttp://volvospeed.com/vs_forum/index.php?showtopic=37714I'd say the most flamable thing there is your condescending attitude towards the members of this board. "Sheep"? Link to comment Share on other sites More sharing options...
beachnut Posted January 21, 2006 Report Share Posted January 21, 2006 Baaaaaaaaaaaaaaaaaa .... Well, just to update my situation ... Terry has agreed to credit my card for the rip kit and cancel my order. I think it's better this way ... no harm, no foul. Link to comment Share on other sites More sharing options...
Zulu Posted January 21, 2006 Report Share Posted January 21, 2006 hooooooookay guess i'm not getting rods through vms. Link to comment Share on other sites More sharing options...
Meek Posted January 21, 2006 Report Share Posted January 21, 2006 Good to hear you got your order cancelled, Beachnut. Customer service sounds as bad as Buschur Racing (DSM's now EVO's). Back in 98 or 99 after tons of research on club DSM my buddy and I decide to build up our DSM's using Buschur. We call them up, let them know what we are interested in and will roadtrip 6 hours to check out their place. So we drive out there the next day ready to spend thousands of dollars on bolt-ons: turboback, bigger turbo, you name it. Extremely excited we stand in the 'showroom' AND no one gives us the time of day. Then Dave Buschur himself comes in, doesn't say hello or anything, almost bumps into my friend and goes into the back never to be seen again. Mind you we drove up in a DSM and are well dressed and in our late 20's (at the time). We are dumbfounded. Finally after maybe 15 mintutes Tym, who must be at least mildly retarded, comes out. He is just then able to remember our conversation less than 24 hours ago and now doesn't think some of the stuff is in stock. We left. Customer Service isn't that difficult. It's even biblical, 'do unto others as you'd have them do unto you' or something like that. After 2000 years it should be done to a science, guess that negates the evolution theory. :) Link to comment Share on other sites More sharing options...
fastboy Posted January 21, 2006 Report Share Posted January 21, 2006 People have a right to there opinions.Nothing that i can do about that.they also have a right to prducts they have been charged for. This industry can be freaking brutal to you if you start making constant excuses at the expense of your customers. I learned long ago that the truth is the only real way to keep customers happy, even if it's bad news for them. Honesty is Key. Link to comment Share on other sites More sharing options...
gdizzle Posted January 21, 2006 Report Share Posted January 21, 2006 I'd say the most flamable thing there is your condescending attitude towards the members of this board. "Sheep"?HAHAHAH, you can thank Kevin for that one! ;) Link to comment Share on other sites More sharing options...
the underlørd Posted January 21, 2006 Report Share Posted January 21, 2006 HAHAHAH, you can thank Kevin for that one! :lol: Link to comment Share on other sites More sharing options...
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